Cancellation Policies:

Series Classes: (classes that run for 6 weeks)

Class tuition in non refundable. Please be sure to check your schedule to make sure you can attend all 6 classes. If you miss a class, you may make up 1 class during the 6 week series in another Pole 101 class.

Drop In Classes:  (classes that you pay per class and come when you can)

Our cancellation policy requires students to cancel at least 12 hours before class starts. Your class card will be charged for no shows and late cancels.  If you have an Unlimited pass you will be charged a $20 fee for no shows and Late Cancels.

Workshops and Guest Workshops

Our cancellation policy requires students to cancel or reschedule at least 24 hours before the workshop date. Workshops are non refundable and we must receive at least 24 hours notice to reschedule. Workshops taught by a guest instructor are not refundable and can not be rescheduled.

Parties

The deposit for your party is non refundable. Please make sure your date and time work for you and your party. You may reschedule your party if you provide 24 hour notice.   Alcoholic beverages are not allowed in the studio. Please note that if you appear intoxicated, it is up to the instructors discretion whether or not you will be allowed to participate in the party. Your deposit will not be refunded. We do not teach parties outside of the studio. Please call or email for home party recommendations.

Private Lessons

All private lessons and semi private lessons must be paid in advance in order to schedule. We require 6 hours notice for cancellations and rescheduling. If you do not show up for your scheduled private lesson, or if you cancel it after the 6 hour policy, we will retain an instructor fee of $25 to pay our instructor.

 

Age Limit:

Ladies under 18 are allowed to take fitness based classes like Fly Gym, Stretch, Strengthen and Fly, and Divine Flexibility. You must be 18 years old for regular pole classes. For privates and parties there is not an age limit.

 Wait list policy:

 The wait list system automatically puts you into class if a spot opens up 6 hours prior to class (or earlier). You will be sent an auto email, so please make sure to have a valid email address on your Mindbody profile and that you have subscribed to receive email notifications. Once it is 6 hours until class start time the wait list will close and no more students will be added to the class.  Please be sure that you can attend the class you wait list for!  Once the wait list closes you will be charged a late cancel if you do not show up.

You are responsible for your class schedules including wait lists!! If you know ahead of time you can’t make it to class, immediately remove yourself from the wait list to give room for other wait list students and to avoid a late cancel.

To review your waitlist schedule, log into Mindbody, select the My Info tab, and choose My Schedule in the submenu. Click the “Waitlist” button on the right corner of your schedule to review/modify your waitlist requests.

You can also download the Divine Movement App to review/modify your class schedule on your phone. Tap the Head icon -> My classes.

Attendance policy:

Doors are locked once class begins, please arrive at least 5 minutes early, we want to start class on time!
While walk-ins for Drop In classes are welcome, class sizes are limited and are often sold out. Sign up in advance to guarantee your spot.  (No walk-in students will be admitted into Series classes).
Upon arrival please sign the sign in sheet so we know you came to class. If we cannot find your name on the sign in sheet you will be marked as late cancel.
A class is deducted from your class pass if you are marked as late cancel. If you have an unlimited pass you will be charged a $20 late cancel fee.

Class Passes:

Class Passes are not transferable to other students.  Please make sure you can use all of your classes before you purchase a pass. Please note expiration dates on classes before you purchase.  ex, 10 class passes expire in 5 months.