Drop-In Classes:
Divine Movement enforces a strict 12-hour cancellation policy for drop-in classes. Cancellation must occur at least 12 HOURS in advance of a drop-in class to avoid incurring penalties. If you have reserved your place in any drop-in class and then fail to cancel at least 12 hours in advance for any reason, you will be charged for the enrolled class. No refunds. If you have an Unlimited Pass, a late cancellation/no-show fee of $20 will be charged to your account for each late cancellation.

6- or 8-Week Series:
Series enrollments are nonrefundable and nontransferable. You may reschedule your series a maximum of two (2) times, if you provide at least one (1) week notice for all rescheduling. If you have reserved your place in any series and then fail to reschedule at least one (1) week in advance for any reason, you will be charged for the enrolled series. Please be sure to check your schedule to make sure you can attend all series classes. 

If you miss a class in a Pole 101 or Boudoir 101 Series only, you may make up one (1) class during the series in another Pole 101, Boudoir 101, or Pole 101 Drop-In class. Contact [email protected] to schedule your one (1) make-up class.  No make-up classes are offered for any other Divine Movement Series.

Workshops:
Workshop enrollments are nonrefundable and nontransferable. You may cancel or reschedule a workshop a maximum of two (2) times, if you contact the studio at least 24 hours in advance of the scheduled workshop. If you have reserved your place in any workshop and then fail to cancel/reschedule at least 24 hours in advance, for any reason, you will be charged for the workshop.

Private/Semi-Private Lessons:
All private lessons and semi-private lessons must be paid in full before scheduling. You must contact the studio at least 24 hours before your scheduled lesson to cancel or reschedule. If you do not show up for your scheduled private lesson or if you cancel within the 24-hour window, you will be charged for the private lesson.

Pole Parties:
All parties are nonrefundable and must be paid in full at least 72 hours prior to scheduled party. Please make sure your date and time work for you and your party before booking it with us. You may reschedule your party a maximum of two (2) times, if you contact the studio at least 72 hours in advance of your scheduled party. 

Be aware that all alcoholic beverages are PROHIBITED at Divine Movement. If you or any member of the party appear intoxicated, it is up to the instructor’s discretion whether or not you will be allowed to participate in the party. Your party will NOT be refunded for any reason.

Guest Workshops/Classes/Intensives:
All workshop, classes, and intensives taught by visiting guest instructors are nonrefundable and cannot, for any reason, be canceled, rescheduled, or transferred to another student.

To keep students safe and to maintain the integrity of our classes, we do not allow late arrivals to class, and doors remain locked while classes are in progress. Your Ambassador or instructor will unlock the front door 15 minutes before classes begin, so you can settle in and prepare for class, and lock the door again promptly at the start of class.

If a class you wish to take is full, you can join the waitlist for it. The waitlist system will automatically add you to the class roster if a spot becomes available up to twelve (12) hours prior to class time. You will be sent an auto email, so be sure to have a valid email address on your Mindbody profile and that you have subscribed to receive email notifications. 

Please be sure that you can attend the class you are waitlisted for! Once you are moved off the waitlist and into the class, you will be charged a Late Cancel if you do not show up to class, as noted above in our cancellation policies. If you know ahead of time you can’t make it to class, immediately remove yourself from the waitlist to give room for other waitlist students and to avoid a late cancellation.

Within 12 hours of class, you will need to manually check in MindBody or the Divine Movement app to see whether someone else has dropped and opened a space. The waitlist system will not automatically add you to the roster during this 12-hour window.

No walk-in students will be admitted into series classes. While walk-ins for open drop-in classes are welcome, class sizes are limited and many popular classes are often sold out. Sign up in advance to guarantee your spot. 

Class Passes, Series, and Workshops:
All class passes are nonrefundable and nontransferable to other students. Please note expiration dates before your purchase and make sure you can use all of your classes before they expire. No extensions or refunds will be granted under any circumstances.

Account Credits:
All Workshop, Series, Class and Drop-in credits in your account must be applied to a Workshop, Series, Class or Drop-in that takes place BEFORE the stated expiration date. No exceptions or extensions to account credits.

Transferability:
All DIVINE class enrollments are not negotiable, transferable or cancellable except as otherwise detailed in these written policies.

Refunds:
There will be NO refunds for lack of use or for late arrival.

Free Classes:
There will be NO free classes offered for lack of use or for late arrival.

Price Changes:
Prices are subject to change without notification, and as deemed necessary by Divine Movement.

• Please come to class fully prepared for strenuous activity: water bottle, athletic/pole shorts, yoga type pants, leg warmers, knee pads, and heels (as necessary for your enrolled class). NOTE: Nudity is not permitted in group classes.
• No rings or earrings are permitted while participating in classes, as jewelry can damage the poles.
• Do not apply lotion or oils, which make gripping the pole difficult and dangerous, on the day of class.
• Do not wear heavily-scented perfume to class, out of regard for your fellow students.

You must be 18 years old or older to enroll in any Divine Movement classes. For private lessons and pole parties, there is no age limit with parental consent and supervision.